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Overview of HR Management

The human resources division of a company is multi-faceted, with involvement in a wide range of important areas. HR management includes but is not limited to recruiting, hiring, training, payroll and conflict resolution.

What Is HR Management?

Professionals working in the human resources departments of companies are responsible for several key processes that have a direct impact on the overall success of a business. HR professionals recruit, screen, interview, hire and train employees as needed to fill positions. Professionals also coordinate the workforce, resolve and mediate conflicts, facilitate ongoing training, coach and advise mid-level managers and upper-tier executives, manage payroll and benefits and coordinate disciplinary procedures when warranted.

The HR Recruiting Process

A human resources recruiter is the professional in charge of filling vacancies in a company. This position involves communicating with internal executives and managers, assessing staffing needs and then recruiting and interacting with candidates to fill the vacancies. Recruiters may attend career fairs to interact with potential candidates. They also screen resumes, set up interviews, check references and conduct the first interview a candidate has with a company to eliminate undesirable candidates. The recruiter will then recommend candidates for subsequent interviews with other managers and executives in a company.

HR Training

HR training involves various processes. Initial training of newly hired employees is one responsibility of HR professionals, and this training provides instruction to teach employees how to perform new jobs. Continuing training and education is also a responsibility of HR professionals, and this training involves helping employees learn new skills that they will use immediately or in the future. Some continuing education is mandated by local and state governments. In this case, HR training programs will make sure that employees perform the required number of hours.

HR Shared Services

Some small and mid-sized companies elect to use HR shared services to reduce costs. Shared services for a company provide specific human resource services to fulfill needs such as recruiting, training and payroll. Companies can add and eliminate services to meet needs as they evolve.

HR Disciplinary Process

The disciplinary process is a set of procedures designed to address misconduct and correct employee performance. Done correctly, the disciplinary process will help employees learn and ultimately enhance performance.

The first step generally involves creating a written record of the misconduct. Once this is documented, a manager explains the charges to the employee, and the employee has a chance to explain or deny the charges. In a serious case, an employee may be suspended while an inquiry happens. An inquiry is similar to a trial. An HR professional or another professional in the company will act as an inquiry officer. All involved parties have a chance to speak. The officer will record findings and submit this information to the person in the company who will determine the outcome. Any disciplinary action will be recommended and carried out, and human resources will keep records of the entire process.